Privacy Policy

This is a courtesy translation provided for convenience. The Turkish version of this policy is the legally binding text.

Protecting your personal data is a priority for us. This page provides detailed information about how your data is collected, processed and protected.

Data Controller

The data controller of this website is Ömer Orhun Ercan, MD — Psychiatrist (Uzm. Dr.). For questions about the processing of your personal data, you can contact us at bilgi@orhunercan.com.

Personal Data We Collect

When you visit our website and use our services, the following personal data may be collected:

  • Contact Details: First name, last name, email address, phone number
  • Appointment Details: Preferred date, time and message content
  • Technical Data: IP address, browser information, cookie data
  • Usage Data: Pages visited, behavior on the site

Purposes of Data Use

The personal data we collect is used for the following purposes:

  • Processing and managing appointment requests
  • Communicating with you and responding to inquiries
  • Improving the quality of our services
  • Fulfilling legal obligations
  • Ensuring website security
  • Statistical analysis and improving site performance

Data Security

We take technical and administrative measures to keep your personal data secure:

  • Secure data transmission with SSL encryption
  • Regular security updates
  • Access control and authorization systems
  • Data backup and recovery procedures
  • Staff training and confidentiality obligations

Data Sharing

Your personal data is not shared with third parties except in the following cases:

  • Situations required by legal obligation
  • Court orders or official requests
  • Situations where you have given explicit consent
  • Service providers (under a data processing agreement)

Your Rights

Your rights under the Turkish Personal Data Protection Law (KVKK, Law No. 6698):

  • Learning whether your personal data is being processed
  • Requesting information about your processed data
  • Learning the purpose of processing and whether the data is used in line with that purpose
  • Knowing the third parties to whom your data is transferred, in Turkey or abroad
  • Requesting correction of incomplete or inaccurately processed data
  • Requesting deletion or destruction of your data
  • Objecting to processing activities
  • Requesting compensation for damages

Cookies

We use cookies on our website to improve the user experience. For detailed information about cookie usage, please see our Cookie Policy page.

Data Retention Periods

Your personal data is stored for as long as necessary for the purposes for which it was collected and within the legally required retention periods. These periods are:

  • Contact data: 3 years
  • Appointment records: 10 years (medical record retention period)
  • Log records: 6 months
  • Marketing consent: Until consent is withdrawn

Contact

For questions about this privacy policy or to exercise your rights:

  • Email: bilgi@orhunercan.com
  • Phone: +90 537 053 65 36
  • Address: Maltepe, Mithatpaşa Cd. No: 159, interior door no: 1, 35310 Güzelbahçe/İzmir, Turkey

Important Note

This privacy policy is effective as of January 4, 2026. Any changes will be announced on this page.